1. What products does Stay Outsider offer?
Stay Outsider currently offers oversized and drop-shoulder graphic printed T-shirts designed for a relaxed, comfortable fit and everyday wear.
2. How do I choose my T-shirt size?
We recommend checking our size guide before placing your order. Since our T-shirts have an oversized/drop-shoulder fit, please compare the measurements with a T-shirt you already own for the best fit.
3. Are Stay Outsider T-shirts oversized?
Yes. Our T-shirts are designed with an oversized/drop-shoulder silhouette. For a more relaxed look, choose your regular size. If you prefer a very loose fit, you may consider sizing up.
4. What material are the T-shirts made from?
The fabric composition and specifications are mentioned on the individual product page. Please check the product details before purchasing.
5. How do I place an order?
Simply select the T-shirt you want, choose your preferred size, add it to your cart, and proceed to checkout. Enter your delivery details and complete the payment to place your order.
6. What payment methods do you accept?
We accept the payment methods displayed at checkout. Available options may include online payments such as cards, UPI, net banking, and other supported payment methods.
7. Do you offer Cash on Delivery (COD)?
COD availability may depend on your location and current shipping/payment options. If COD is available for your address, it will be shown during checkout.
8. How long will my order take to arrive?
Delivery time depends on your location and the shipping service used. The estimated delivery time will be displayed during checkout or communicated after your order is placed.
9. How can I track my order?
Once your order has been shipped, you will receive tracking information through the contact details provided during checkout. You can use the tracking link to check your order status.
10. Can I cancel my order after placing it?
Orders can only be cancelled if they have not yet been processed or shipped. If you need to cancel an order, contact us as soon as possible with your order details.
11. Can I exchange or return a T-shirt?
Our return and exchange eligibility depends on the product and the applicable policy. Please read our Return & Exchange Policy before placing your order.
12. What should I do if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect product, contact us as soon as possible with your order details and clear photographs/videos of the product and packaging. Our team will review the issue and assist you according to our applicable policy.
13. Can I change my delivery address after placing an order?
If your order has not been shipped, contact us immediately with your order number and the correct address. We will try to update the address where possible. Once an order has been shipped, changes may not be possible.
14. How should I wash my Stay Outsider T-shirt?
For the best results, follow the care instructions provided with the product. Generally, washing according to the garment’s care label and avoiding harsh washing conditions can help maintain the fabric and print.
15. Will the actual product look exactly like the pictures?
We make every effort to display our products accurately. However, colours may appear slightly different depending on your screen, lighting, and device. Product images are intended to provide a visual representation of the actual product.
16. Do you offer discounts or promotions?
From time to time, Stay Outsider may offer special discounts, promotions, or limited-time offers. Follow our official channels and check our website for current offers.
17. Is my payment information secure?
We use the payment methods and payment-processing services available through our website. Payment information is processed through the applicable payment provider and is handled according to their security practices.
18. How can I contact Stay Outsider?
For questions, order-related assistance, or other concerns, you can contact us at hello@stayoutsider.com. Please include your order number when contacting us about an existing order.
19. Where is Stay Outsider based?
Stay Outsider is an independent clothing brand focused on oversized and drop-shoulder graphic T-shirts. Our online store allows customers to browse and order our products directly.
20. I have another question. How can I get help?
If you cannot find the answer to your question here, contact us at hello@stayoutsider.com and our team will assist you.
Stay Outsider — Wear It Your Way.