At Stay Outsider, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, why we collect it, and how we use and protect it when you use our website or services.
1. Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect information that you provide to us.
This may include:
- Your name
- Email address
- Mobile or phone number
- Billing and shipping address
- Order and purchase information
- Information provided when contacting customer support
- Feedback, reviews, or other information you voluntarily provide
Depending on the technology used on our website, we may also collect basic technical information such as your IP address, browser type, device information, pages visited, and general website usage.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate with you about your purchases
- Process returns, exchanges, and refunds
- Respond to questions and enquiries
- Improve our products, website, and services
- Maintain website security
- Detect and prevent fraudulent or unauthorized activity
- Send promotional communications where permitted and where you have provided the required consent
We aim to use your information only for legitimate business purposes and in accordance with applicable law.
3. Payment Information
Payments made through our website may be processed by third-party payment gateways or payment service providers.
Your payment information may therefore be handled directly by the relevant payment provider according to its own privacy policy and security practices.
Stay Outsider does not intend to unnecessarily store complete payment-card information on its own systems.
4. Sharing Your Information
We may share necessary information with trusted service providers who help us operate our business. These may include payment providers, courier and delivery partners, website and hosting providers, customer-support services, analytics providers, and marketing service providers where applicable.
We may also disclose information when required by law or when necessary to protect our customers, business, website, or legal rights.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better experience.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security and Retention
We take reasonable measures to protect your information from unauthorized access, misuse, alteration, or disclosure.
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
7. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, or withdrawal of consent where applicable.
To make a privacy-related request, contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
For questions regarding this Privacy Policy:
Email: hello@stayoutsider.com
Instagram: @stay.outsider
Stay Outsider
Stay different. Stay sharp. Stay Outsider.